Dear PayPal Member,
An billing address is confirmed if the buyer?s credit card billing address matches his or her shipping address. In some instances, PayPal can also confirm an billing address by examining the buyer?s PayPal account history.
The Purpose of a Confirmed Billing Address
Although the vast majority of unconfirmed billing addresses are not fraudulent, PayPal offers confirmed billing addresses as an additional layer of fraud protection. Confirmed billing addresses help guard against stolen credit cards and identity theft and decrease your chances of receiving a chargeback. However, it is important to note that you can still receive a chargeback for reasons unrelated to fraud.
Shipping to an Unconfirmed Billing Address
Most unconfirmed billing addresses are not fraudulent and sellers don?t usually experience problems shipping to them. When you do ship to an unconfirmed billing address, PayPal encourages you to be alert to your buyer and minimize risk by following our Protection Tips for Sellers.
How a Buyer Can Confirm an Billing Address
Inform your buyer on how to confirm his or her billing address, by communicating the following options:
1. Add a credit card to your PayPal account. PayPal will confirm the credit card billing address (i.e., the address where you receive your credit card statement).
2. Apply for PayPal Buyer Credit. If you?re approved, the address on your application will be a Confirmed Billing Address.
3. Alternate billing address confirmation.
This process takes several days and is only available for U.S. accounts. Confirm Or Decline the Billing Address. Click
Alternate Billing Address Confirmation page.