We are a company that conduct surveys and evaluate other companies. We get
hired to go to other peoples companies and act like customers in order to know
how the staffs are handling their services in relation to their customers. Once
we have a contract to do you would be directed to the company or outlet and you
would be given the funds you need to do the job(either purchase things or
require services) after which you would write a comment on the staffs
activities and give a detailed record of your experience. Examples of details
you would forward to us are
1) How long it took you to get services.
2) Smartness of the attendant
3) Customer service professionalism
4) Sometimes you might be required to upset the attendant to see how they
react to clients when they get tensed (under pressure).
We turn the information (you gave us) over to the company executives
and they would carry out their own duties in improving their services.
Most companies employ our assistance when people give complaints about their
services or when they feel there are needs for them to improve their customer
service. Your Identity would be kept confidential as the job states
(secret shopper) you would be paid $100 for every survey you carry
out bonus on your transportation allowance and funds would be given to you if
you have to dine as part of the duty.
Your job will be to evaluate and comment on customer service in a wide variety
of shops, stores, restaurant and services in your area. No commitment is made
on this job and you would have flexible hours as it suits you. If you are
interested do send in
(I)Your Full Name:
(II)Your Residence address:
(III)Present work address:
(IV)Home and mobile Phone numbers:
(VI)Your Age and Current Occupation:
So we can look at your distance from the locations which you have to put your
service into, and your address would also be needed for your payments.
Thomas hiring manager.