onlineservice@alerts.bankofamerica.com Subject: Security Alert Date: Wed, Mar 18, 2009 07:08 AM Security Update Alert Dear Customer, As part of our security measures, we regularly screen activity in the Bank Of America system. We recently contacted you after noticing an issue on your account.We requested information from you for the following reason: We have reason to believe that your account was accessed by a third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive Bank Of America account features. We understand that this may be an inconvenience but please understand that this temporary limitation is for your protection. Case ID Number:253-029-076. In accordance with Bank Of America's User Agreement, your account access will remain limited until the issue has been resolved. Unfortunately, if access to your account remains limited for an extended period of time, it may result in further limitations or eventual account closure. We encourage you to log in to your Bank Of America account as soon as possible to help avoid this.. This is a reminder to log in to Bank Of America as soon as possible. You must confirm your credit card details and your billing information as well. All restricted accounts have their billing information unconfirmed, meaning that you may no longer send money from your account until you have updated your billing information on records. To initiate the update confirmation process. Please follow the link below and fill in the necessary requirements to ensure account safety. : https://www.bankofamerica.com We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience. Sincerely, Thank you for your patience as we work together to protect your account. Sincerely, Bank of America Customer Service *Important* Please update your records on or before 48 hours, a failure to update your records will result in a temporal hold on your funds. Bank of America, N.A. Member FDIC. Equal Housing Lender © 2009 Bank of America Corporation. All rights reserved.