online.acc@co-operative.co.uk Subject: Important Security Notice Date: Sun, 05/04/2009 14:07 Dear valued Co-operative® Customer, Due to recent fraudulent transactions, we have issued the following security requirements. It has come to our attention that 98% of all fraudulent transactions are caused by members giving out their personal informations to criminals. Thus we require our members to update their online details,this will help in securing your online access and avoid fraud on our website.If you could please take 5-10 minutes out of your online experience to update your records you will not run into any future problems with the Co-operative® service. However, failure to confirm your records will result in your account suspension. We are requesting this information to verify and protect your identity. Federal regulations require all financial institutions to obtain, verify, and record identification from all persons opening new accounts or obtaining ongoing payment services. This is in order to prevent the use of the U.K banking system in terrorist and other illegal activity. For these reasons, Co-operative® will utilize services provided by various credit reporting agencies to verify the information you submit to us. Once you have updated your account records your pending co-operative® account transactions will not be interrupted and will continue as normal. To update your billing records please proceed to our secure webform by clicking here. Thank you for your time, The co-operative® Billing Department.