customerservice@hsbc.co.uk Subject: Identity Verification Unsuccessful Date: Tue, 14 Dec 2010 17:35:29 -0600 Dear Customer, As part of our ongoing effort to protect your account and our relationship, we monitor your account for possible fraudulent activity. To that end, we are writing to let you know that our monitoring process has temporarily suspended your online access, This has been done due to the number of incorrect login attempts. To restore access to your online banking click on the Log on button below. Your satisfaction is important to us, and we appreciate your prompt attention to this matter. Sincerely, HSBC Fraud Prevention Department