abused credit cardAn Account of
an act of
Credit Card Fraud
The Year -- 2007
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The email exchange with warehouse.co.uk:

From: [name withheld]
Date: 24/05/2007
To: helpme@warehouse.co.uk
Subject: Fraudulent credit card transactions

Dear Sirs,

During the month of May 2007, your company was involved in the fraudulent credit card transactions listed below, for which Greater Manchester Police issued the Force-Wide Incident Number 758 / 18th May.

A report on the fraud will be posted on the Romiley Literary Circle website (which is hosted by Farrago & Farrago, www.farrago2.co.uk) at the end of this month.

It would be helpful if you could supply the following information about the fraudulent transactions made using the VISA account of [name withheld]:

1. The nature of the transation - chip & pin / phone / internet
2. A description of the goods supplied
3. The address to which the goods were sent instead of the cardholder's address

We are offering you an opportunity to post a statement of mitigation for your part in these transactions if you so wish.

Thank you for your co-operation (if you offer it.)

Regards, [name withheld],
Romiley Literary Circle website co-ordinator.

The Fraudulent transactions were:

05MayDOMINO'S PIZZA BRISTOL UK           £21.82
06MayDOMINO'S PIZZA BRISTOL£12.49
08MayDOMINO'S PIZZA BRISTOL£12.49
08MayLAUGHING BUDDHA BRISTOL£13.20
08MayWAREHOUSE.CO.UK LEEDS£93.95
09MayCLKBANK*COM DOWNLOAD£21.16 ($41.07)
10MayDOMINO'S PIZZA BRISTOL£19.98
10MayNET MUSIC DOWNLOADS£5.99
12MayDOMINO'S PIZZA BRISTOL£21.78
12MayLAUGHING BUDDHA BRISTOL£12.30
13MayLAUGHING BUDDHA BRISTOL£13.95
14MayWAREHOUSE.CO.UK LEEDS£143.95
16MayDOMINO'S PIZZA BRISTOL£20.56
16MayWAREHOUSE.CO.UK LEEDS£166.95
17MayWAREHOUSE.CO.UK LEEDS£218.95

www.farrago2.co.uk - the ULTIMATE publishing experience
www.garbagegate.co.uk - for all the political dirt!
www.blairlegacy.org.uk - a tribute to a Great Brit


Received no response (possibly because my email company was having spammer problems and other companies were rejecting their emails WITHOUT BLOODY TELLING LEGITIMATE SENDERS WHAT THEY WERE DOING) so sent the same message again on 14/06/2007


Warehouse Internet Customer Services wrote:

Hi

Thank you for your email. Due to data protection we are unable to provide further details on the information you have provided. If you are the card holder if you can provide us with some further details we may be able to look into this further.

Kind regards

[name withheld]
On-line Customer Service Team
0870 122 8813
Monday - Friday 9am - 6pm
Saturday 9am - 1pm
Closed on bank holidays
www.warehouse.co.uk


From: [name withheld]
Date: 16/06/2007 17:32
To: Warehouse Internet Customer Services <helpme@warehouse.co.uk>
Subject: Fraudulent credit card transactions

Greetings, [name witheld]!

My name is: [name withheld]
My address is: [witheld]
My phone number is: [witheld]

The VISA Account abused is in my name and had the number:
[withheld] (blocked on 2007/05/18)

I trust this information will be sufficient; I am reluctant to supply more unless it is vitally necessary.

If you hear hollow laughter as you read this, it's only my response to the words 'data protection', having found that mine wasn't protected all that well.

Regards, [name withheld].


From: Warehouse Internet Customer Services <helpme@warehouse.co.uk>
To: [name withheld]
Sent: 19/06/2007 13:22
Subject: Re: Fraudulent credit card transactions

Hi [name withheld],

Thank you for getting back to me. After some searching I have managed to find the orders that were placed using your visa card. I have in fact turned up 4 orders!! I've listed them all below for you and they were sent to the same address.

The data protection is quite ironic, we ,like to verify it is the card holder then we are more then happy to provide you with any information we have.

Transactions:
93.95 8/5/07 (order 184103)
143.95 14/5/07 (order 187360)
166.95 16/5/07 (order 18812)
218.95 17/5/07 (order 188597)

Deliver address:
20 ARAGON COURT
257 AVERYHILL CAMPUS
ELTHAM
LONDON
UK
SE9 2EU

Delivery name: J Perry
Contact number provided: 07940 054608

They provided full billing address and card details in order for the transactions to be authorised. The goods they ordered were various items of women's clothing. We do check for suspicious orders as best we can but unfortunately yours slipped through the net.

If you need any further information I'll be happy to try to help.

Kind regards

[name withheld]

On-line Customer Service Team
0870 122 8813
Monday - Friday 9am - 6pm
Saturday 9am - 1pm
Closed on bank holidays
www.warehouse.co.uk


From: [name withheld]
Date: 21/06/2007
To: Warehouse Internet Customer Services <helpme@warehouse.co.uk>
Subject: Fraudulent credit card transactions
Greetings, [name withheld]!

Thanks for your information, which raises more questions than it answers. Such as why the criminal was buying pizzas and Chinese meals in Bristol but getting your goods sent to London. Unless he's part of a nationwide criminal operation. I suspect these are questions which will never be answered as both the banks and the police seem to be showing little interest in doing anything about credit card criminals.

Regards, [name withheld],
Romiley Literary Circle website co-ordinator.

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